Refund & Cancellation Policy

Last Updated: 24th January 2025

Thank you for choosing OlympiadGenius. We strive to provide reliable and valuable content for your Olympiad preparation. This document outlines our policy regarding refunds and cancellations.

1. General Policy

Unless explicitly stated otherwise in a promotional offer, all fees and payments are non-refundable. Once you have gained access to our study materials, tests, or question banks, we consider the service to be delivered.

2. Promotional Offers

In certain promotional deals or special campaigns, we may specify terms under which partial or full refunds can be granted. These terms will apply strictly as stated in the promotion. If no such terms are specified, our standard non-refund policy stands.

3. Eligibility

• Policy Violations: No refunds will be issued if our Terms & Conditions (including content usage restrictions) are violated.
• System Compatibility: It is your responsibility to ensure that your device meets the minimum technical requirements. We do not refund for issues related to incompatible devices or software.
• Incorrect Purchases: Once you purchase a package, it is assumed you have reviewed and chosen it correctly. No refund will be provided if you selected the wrong grade, subject, or package.

4. Cancellation of Subscriptions

You can cancel your subscription at any time through your account settings or by emailing support@OlympiadGenius.com. However, no prorated refunds will be provided for any unused portion of your subscription unless specifically stated in a promotional offer.

5. Discontinuation of Services

OlympiadGenius reserves the right to modify or discontinue any product or service at any time. If the discontinuation affects an active subscription, we will notify you via email and determine an appropriate solution at our sole discretion, in line with applicable laws and regulations.

6. Contact Information

For any questions or clarifications regarding this Refund & Cancellation Policy, please contact us at support@OlympiadGenius.com.

By purchasing or subscribing to our services, you acknowledge that you have read, understood, and agree to this Refund & Cancellation Policy.